Privacy Policy

This section of the Terms of Use - Privacy Policy sets forth the obligations of the Site Administration of artcraft.org.ua regarding the non-disclosure and ensuring the confidentiality regime of personal data that the User must provide to the Site Administration upon registration on the Site or when placing an order to purchase goods.

Personal data permitted for processing under this Privacy Policy is provided by the User by filling out the registration form on the Site and using the site, and may include the following information:

- Last name, first name

- Email address

- Contact phone number

- Website address

- Skype, Telegram, and other means of communication with the user.

- Company name

- User's home address and delivery of the Goods (city, street, house, apartment, and index);

- Date of birth data;

- Delivery and payment method.

The Site Administration protects the Data that is automatically transmitted when viewing advertising blocks and when visiting pages on which a statistical script of the system ("pixel") is installed:

IP address;
cookie information;
information about browsers (or other program that accesses the ad display);
access time;
the address of the page on which the ad unit is located;
referrer (address of the previous page).
Any other personal information not specified above (purchase history, browsers used, operating systems, etc.) is subject to reliable storage and non-distribution.

The Site Administration takes necessary technical and organizational measures of information security to prevent unauthorized dissemination of information and minimize these risks. Such measures include: use of antivirus tools, placement of information carriers in secure server centers, encryption, network address translation and hiding the internal structure of the site network, deployment of proper access control systems and procedures, limited access of individuals to such data. Data backup is used to protect against accidental loss and/or damage to personal data. Standard security measures are used to protect the confidentiality and security of user interactions with the site.

The User's personal data may be used by the Site Administration for the following purposes:

Identification of the user registered on the Site to place an order and/or conclude a contract of sale of goods by electronically entering into an agreement on the Site.

Providing the user with access to personalized resources of the Site.

Establishing feedback with the user, including sending messages, requests related to the use of the Site, providing services, processing requests and applications from the user.

Creating a Personal Account to make purchases, if the User agrees to create one.

Notifying the user of the Site about the order status.

Providing the user with effective customer and technical support in case of problems related to the use of the Site.

Providing the user with updates on products, special offers, price information, newsletters, and other information on behalf of the site or on behalf of partners of the site owner with user consent.

Conducting advertising activities with the consent of the user.

Providing the user with access to the Sites or services of partners of the site owner for the purpose of receiving products, updates, and services.

Methods and terms of personal information processing

Processing of the User's personal data is carried out without any time limit, in any lawful way, including in information systems of personal data using automation tools.

The User's personal data may be transferred to authorized state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.

The Site Administration takes the necessary organizational and technical measures to protect the user's personal information from unauthorized or accidental access, destruction, distortion, blocking, copying, dissemination, as well as other unlawful actions of third parties.

Responsibilities of the Parties Regarding Confidentiality

The User is obliged to:

Provide information about personal data necessary for using the Site.

Restore, supplement the provided information about personal data in case of changes in this information or identification of errors.

The Site Administration undertakes:

To use the received information exclusively for the purposes specified in this Privacy Policy.

To ensure the storage of confidential information in secret, not to disclose without the prior written consent of the User, as well as not to sell, exchange, publish, or disclose in any other possible way the transferred personal data of the user.

To take measures to protect the confidentiality of the user's personal data in accordance with the procedure usually used to protect this type of information in existing business turnover.

To block personal data related to the respective User from the moment of contacting or requesting the user or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of inaccurate personal data or unlawful actions

To stop processing the user's personal data who revoked their consent to such processing from the moment of receiving such withdrawal in the manner prescribed by law.

Responsibility of the Parties

The Site Administration is responsible for the damages caused to the User in connection with the unlawful use of personal data, in accordance with the legislation of Ukraine.

In case of loss or disclosure of Confidential information, the Site Administration is not responsible if this confidential information:

Became public knowledge before its loss or disclosure.

Was received from a third party before it was received by the Site Administration.

Was disclosed with the consent of the user.